Email us for prompt service or Call 855-HD-Hampton (855-434-2678) Monday-Friday 8am- 7pm EST Saturday 9am- 6pm EST In order for our team to provide assistance for your product you will need your product number. This information can be found on the following: • The product box • Your Home Depot store receipt • The user manual • On a sticker (usually silver) on your product For instructions on how to locate your product identification numbers, please select your product: If you can't locate your product identification numbers and you need assistance, please take a couple of pictures of the product before contacting Hampton Bay so we can properly identify your product and help you with your issue. How do I find my product identification number? The UPC (12-digits) and/or model number can be found on the following: • The product box • Your Home Depot store receipt • The user manual • A sticker (usually silver) on top of the motor housing - Please click for more info. TIP: If you don't have your packaging or manual, it may be difficult to see the label on your motor housing. Try using a mirror or your smart phone to take a picture of the label.

If you can't find the UPC and/or model number and you need assistance, please contact Hampton Bay at 1-855-HD-Hampton or send us a message on the web form. Please take a couple of pictures of the fan (while it is stopped) so we can help you with your issue. Warranty Policy Please see the general information below on Hampton Bay ceiling fans. For information specific to your product, please refer to your instruction manual. • Glass: Glass is not covered by the warranty policy. • Parts (excluding glass): Coverage is typically 1 year from the date of purchase.

I have a Hampton Bay Video & Fan Remote Control (Model #UR8050T). I can not find the manual to see if I can reprogram the remote. Is there someplace to get codes for these units?:confused::confused::confused. I have the manual for the UR8050T Universal Video & Fan Remote.

Please see your warranty policy for more details. • Motor: Covered for the life of the ceiling fan with proof of purchase.

• Rusting/peeling finish: Not covered by the warranty policy due to cleaners and/or environmental factors that we cannot control. Please Note: Motor problems are very rare in Hampton Bay ceiling fans. If you believe you have a motor issue, please test to see if your blades move or your lights work and then contact Hampton Bay for troubleshooting. • Labor: The warranty policy does not cover the cost of labor to install replacement part(s) or re-install your fan. Parts available online • Please review the buying guide for information on the appropriate down rod size based on your ceiling height. Additionally, check the specifications on homedepot.com or in your instruction manual to determine the appropriate diameter for your down rod (most are 3/4'). • • Other parts: Some replacement parts are available.

To locate an exact replacement part for your specific ceiling fan model, you can search for your model or UPC number on and do the following: • Select 'Replacement Part List' under Info & Guides and search by part number on OR • Review the available accessories and collections associated with your fan on the product page If you need help identifying your fan UPC or model number, please click. If you cannot find the part you need or if you need additional assistance, please. My fan won't start. Please inspect the following to see if this addresses your issue: • Check the power: Check your home's main power source (e.g., branch circuit fuses or breakers) to ensure they are on and working properly. • Check the wire connections: Turn off the power supply and then check the house supply wire connections to the fan and switch wire connections in the switch housing to ensure they are connected. • Check the remote battery: If you have a remote, check the battery in the remote control to ensure it is still working. • Check the remote range: When using your remote control, ensure you are in the normal range of 10-20 feet. Yamaha Breeze Serial Number Location.